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Frequently Asked Questions
Find answers to common questions about our product and services
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We offer a 30-day return policy on all products. Items must be in original condition with tags attached.
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Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout.
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No, as of right now its just to the United States.
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We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
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Once your order ships, you'll receive a tracking number via email to monitor your delivery status.
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Yes. MonoBeam features a built-in rechargeable battery that allows you to use it cord-free. Once charged through USB-C, it can be placed anywhere without relying on an outlet.
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Tap the touch control on the base to switch between warm white, cool white, and natural white. Press and hold to smoothly adjust brightness to your preferred level.